Get in Touch With Us

Got a question about one of our reviews, spotted something that needs updating, or want to flag a concern? This page explains how to get a message to us and what happens once you do.

The Best Way to Reach Us

Email is the most reliable route to our team. Send your message to [email protected] and a real person will read it and reply — we don't rely on canned responses or chatbots to stand in for a proper answer. We aim to get back to most messages within a couple of business days, though it can take a little longer if we're mid-way through updating our rankings or working through a backlog.

A quick summary of what your message is about — a review query, a correction, a general question — helps us route it to the right person and cuts down the back-and-forth.

What We Can Actually Help With

We're an independent site that researches and compares offshore online casinos accepting US players — we're not a casino, we don't hold player funds, and we can't process deposits, withdrawals, or account disputes on a casino's behalf. If you're having a problem with a specific site's payout, verification process, or customer support, that has to go through the casino directly, or in some cases a licensing body's own complaint channel. What we can help with includes:

• Questions about our coverage — Ask us about how a particular offshore casino compares on games, bonuses, banking, or payout speed, and we'll point you to the relevant section of our reviews.
• Corrections — Bonus terms, licensing details, and banking options at offshore operators change without much notice. If you've noticed something on the site that looks outdated or inaccurate, tell us and we'll look into it.
• Content suggestions — If there's an offshore or international casino topic you'd like to see us cover in more depth, let us know what you're looking for.
• General enquiries — Anything about how we research or rank the sites we cover, including how we handle offers like non-GamStop casino options for readers comparing sites outside standard restrictions.
• Responsible gambling concerns — If you or someone you know is struggling with gambling, mention it in your message and we'll direct you to appropriate support, though the fastest route is always the National Problem Gambling Helpline at 1-800-GAMBLER.

What We Can't Do

To set expectations clearly: we don't act as an intermediary between readers and any offshore casino, we can't guarantee a resolution to a dispute with an operator, and we don't provide legal or tax advice. Offshore casinos operate under licences issued outside the US — commonly in jurisdictions like Curaçao, Anjouan, or Costa Rica — and sit outside US state regulation. That means the consumer protections you'd expect from a regulated US operator, such as segregated player funds or a formal dispute-resolution process, generally don't apply. If you're weighing up whether playing at an offshore site is right for you, we'd always recommend checking your own state's current laws and speaking with a qualified professional about anything tax-related, rather than relying on general commentary from any comparison site, including ours.

How Reader Feedback Shapes This Site

We review and rank offshore casinos on factors like game variety, bonus terms, payout speed, banking options, and licensing — commission from any operator never decides where a site lands in our rankings. Reader feedback is one of the ways we keep that process honest: if you've had an experience with a site we cover, good or bad, that doesn't match what we've written, we want to hear about it and will look into updating our coverage accordingly.

This site is intended for adults aged 21 and over. Gambling carries a real risk of losing money, and offshore casinos in particular carry the added risk of delayed or refused payouts since they fall outside US regulatory oversight. If gambling stops being fun or starts to feel like a problem, contact the National Problem Gambling Helpline at 1-800-GAMBLER for free, confidential support.

Thanks for taking the time to read this far — we look forward to hearing from you.